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What to do with a broken XBOX 360|
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Basic Training |
I recently aquired an XBOX 360 from my brother that wasnt working properly. The warranty was expired and I cant find anyone on the net that will fix it for a reasonable price. It has that 3 red light problem that apparently is so common. My question to you folks is, do any of you know of a place that can make the needed repairs? If not, anyone know of anyone that will buy this thing off of me for parts or something. Thanks in advance.
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Member |
try the warranty route anyway. M$ may help anyway.
--M |
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Basic Training |
I had the three red lights of death as well. Called up Microsoft and they told me to send it in. Turns out they are extending there warranty out to 1 year.
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CG Forums Moderator |
RED RING of DEATH (sorta like MS's blue screen of death for it's op system
My son's did the same thing and it was a unit built AFTER the thanksgiving models (big problems with those). Used a CC that extended the warrenty x2. Couldn't find the receipt so went out, got a core unit. If there wasn't so much invested in games/hardware, would have just written it off. Got 2yr extended warranty from Bestbuy this time. Found receipt |
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Experienced Member |
Mine just crapped out the other day. Got the 3 red lights. Called MS and did the automated troubleshoot. Didn't work. so i spoke with somebody and they were like "Oh great news the warranty was extended, but since the original warranty has expired you have to pay a flat rate of $100 for the repair". I was like "huh? You extended my warranty but I have to pay $100?".
Luckily i had the 2 year warranty from Best Buy when I bought it. I took it back yesterday and got a new one......and bought another 2 year warranty so i'm covered. The customer service guy said they're still coming back somewhat frequently so I don't wanna get caught with my pants down. BUY THE WARRANTY from your retailer! I can't stress that enough! It's a great gaming machine and all and has by far the best game library of the next gen but it's suffering from some QC issues. |
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CG Forums Moderator |
Met.. you did the right thing. Betting the extended warranty and having that over the counter exchange from Best Buy is a good investment. I think we paid 30 bucks.. not really sure because we got a bunch of discounts by signing up for a BB credit card, got extra points that were applied to the sale.. People say that getting extended warranties are stupid, but not for the xbox 360. When we were getting our CC, I spied three 360's just sitting on the service desk counter. I asked one of the service people what was up with the xbox's and he said they were what was returned "so far" that day. It was 2pm.. He said they get about at least 1 a day (and thats just from people who got their insurance). But consider yourself lucky. 100.00 for it's repair isn't that bad. I just paid 140.00. And yes, it came with a 1 year warranty.
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Experienced Member |
Actually, I think it was $140 they wnted to charge me.
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Basic Training |
Wellll, my younger brother made sure I would not be able to go through the good folks at Microsoft. When the thing stopped working, he decided to open it up and see if there might be a mouse or an elephant running around in there making it crap out. In an instant, he voided the warranty. Apparently the techs can tell when they open it up if you have opened it up yourself. If they determine you have done so, you dont get your hundred bucks or so back. Sucks. Guess I have a mighty fine lighted paperweight to find a spot for.
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Member |
I have one possibility but it will still run you a couple hundred bucks possibly.
I have read that the ring of death is not caused by the hard drive. Therefore, you can keep the hard drive and then get on e-bay and purchase one without the hard drive. I have seen these on there a lot but i forget how much they are running. It a crappy possibility but it might get you out of buying a whole new one. Good luck. |
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Experienced Member |
Here's a podcast regarding the three red lights of death I came across today from IGN.com (which I consider to be the best gaming website by far). Haven't had a chance to watch yet.
http://xbox360.ign.com/articles/801/801589p1.html |
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Experienced Member |
MS also just extended that warranty again.
http://www.gamespot.com/news/6173633.html?action=conver...g=latestnews;title;0 |
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CG Forums Moderator |
Yep Met.. you beat me too it. Looks like no only will they reimburse those who have gotten a console fixed, they will fix ANY box up to being 3 years old free of charge, including shipping both ways. Guess all those MS hatters (including me) finally did some good after sending nasty emails about these units.. Now, I got 2 units (1 fixed and 1 new). The one they sent me back was a new unit, not referb'd because the date was like 2 months old.
Thanks MS for standing behind your units and doing the right thing. http://www.xbox.com/en-US/support/petermooreletter.htm |
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Basic Training |
the crack box warrenty has been extended to 3 years...
as long as you havent opened the crackbox to void that warrenty send it in. |
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Experienced Member |
The situation really blows, but there's no beating the 360's library of games.
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Basic Training |
depending on the rumor of a second price drop for the ps3 near the holidays will decide what system i get out of the two... I have the Wii. by far...the greatest thing ever made... I have like a dozen games, and i still play wii sports the most. =X |
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Basic Training![]() |
I dont know if maybe its just me and my attention span but Wii games have very little replay value most of my friends buy a Wii game play it for about 2-3 weeks and then its back to 360 or PS3 games. I ended up selling my Wii to someone who wanted it badly but couldnt get it because they live in a small town for $150.
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Experienced Member |
To me most of the Wii games are kiddie games. if you look at the forecasted lineup from E3 it's amazing how many of the new games are based on the Mario franchise. I think that's pretty lame. I don't want Wii Sports.....I want Madden 08, NCAA Football 08, NHL2K8, etc. (true sports sims). I don't want dumbed down simplistic games.
It's also worth noting that the Wii has the lowest attach rate of all 3 consoles.....meaning that people are buying Wiis, but not many games with it. It was also revealed at E3 that somwhere in the area of 10% of Wii owners never owned a console before. This means that Nintendo is just blowing alot of smoke about how the Wii is attracting non-gamers from all over the place. I think Nintendo is just picking up alot of the Sony fans who haven't been able to afford dropping $600 for a PS3. |
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CG Forums Moderator |
Now come on now.. You know you want one.. Plus Wii has been outselling the other systems (games or not) and has been gaining. Hey, any system that can make you loose weight isn't all that bad.. mario party 8 is not only fun but gets you off the couch and giving you a work out. When we first the got it, the wife suffered from "Wii shoulder" after a few bowling matches |
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Experienced Member |
Nah, the Wii ain't for Mii. I just don't like the games. Yeah, they're selling alot but I think the fad will wear off, kind of like Tickle Me Elmo......especially now that we have a PS3 price drop.
Yeah, nobody catches the kiddie market like Nintendo, but i'm not part of that demographic. And if I want to lose wieght, i'll go to the gym. I think you're right about shelling these things out to the Chief Corps. |
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Basic Training |
I'll take a 360 and "grown-up" games anyday.
BTW, somewhere in the middle of the marathon paragraph you said;
I think you meant cut off it's nose to spite it's face. |
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What to do with a broken XBOX 360