Usaa, after 40 years, treats me like dirt.
Daughter hit by 2 druggers-- they paid her
2k, the lawyers got 47k on a 500k policy--
then Robles would not talk to me.
They have no full payment option if your home
burns as well (even though they lied and said
they did--- I had a consultant check it out!!!)
I switched and the rates are far cheaper than
paying alot of lazy generals at the top of
usaa which control everything-- like the mafia.
Guess I won't burn my house down to find out. My son had his car broke into the night of his marriage and virtually everything he own stolen. USAA paid him for all that was taken. Some years later, he swerved to miss a deer, went over a cliff and totaled his Cherokee. USAA covered that. Not too many years ago, two deer ran out in front of me and wrecked the front end of my pickup. USAA paid to have it restored to factory specks. That has been over a 40 year period, so my rates have basically gone down with rebates for good driving. Not a wide range of experiences, but they have always treated me great, no complaints - -
Wandering and Wondering
|Moderator, Veteran's Education|
MSG, USA (Ret),School Certifying Official
I have both car and house with USAA and never have had a problem with them.
All opinions I express on this web site are as a private individual. I am not representing my employer in any shape, means, form, manner or in any official capacity.
USAA does NOT pay lawyers from the policy holders account. That is a PROVEN FACT!
If your daughter hired the attorney, then that's a different matter.
I've known several USAA members who lost their homes to fires, storms and other such events. Not once did I hear any complaints. USAA policies are written in "plain English" and they clearly say what is and is not covered.
I can't attest to what the policy says in this case ... I haven't read it and not being an attorney, I couldn't render any advice or opinion on the policy.
The state where the house burnt down, most likely has an insurance comitionor. That is where this matter should be taken.
Question, Are you saying, you have been a member of USAA for 40 years? Or are you saying your daughter been a member for over 40 years?
We hope that your daughter has a happy outcome on this matter.
"When you have eliminated the impossible, whatever remains, however improbable, must be the truth."...Sherlock Holmes in The Sign of Four.(Sir Arthur Conan Doyle)
Founding Member Original DVG & Proud Member, Rupterd Duck/Derelict Veterans
One post whiner - probably works for a competing Insurance Agency - -
Wandering and Wondering
|Highly Experienced Member|
I've done well with USAA, they generally quote higher via their website tools than they do when your on the phone with them. Other than that, no issues with USAA.
BTW, they hire a LOT of Veterans outside the General grade officer rank.
I do get my rates a little lower by another insurance carrier, BUT... I work for a contractor who is a vendor on their program (fire, water damage, vandalism, asbestos and mold related to the above)and thy do take care of their members! PERIOD!
Been a USAA member since 1983. USAA insures my family's three cars, our house, and my life. I also have my mortgage, educational IRA, checking/savings account, and a emergency money market mutual fund. No other company offer want USAA provides and with excellent customer service.
Highly Experienced Member
14000 posts as Cider33Alpha
For every rule, there's an exception. For this one complain, there are probably a thousand USAA customers who will happily line up to sing their praises - me included.
My Dad was a 50 year+ member, and I'm edging up onto 50 years myself. No complaints from me. I've had property, auto, life, home, personal property, renters insurance and personal and auto loans from them. The only thing that others come close to are mortgage and auto loan rates.
I have had USAA for two banking accounts, a checking and savings account for both my sons, auto and home insurance. I have had to file claims three times. Once when a pickup ran a stop sign and I hit him from the side totaling my car. I was transported to the hospital. USAA paid for the ambulance, medical, value of the car (it's never enough), lost wages and a little bit more for pain. Turns out the kid that ran the stop sign was also covered by USAA.
Another one was my wife slid on ice and hit a guard rail. USAA took care of that as well and even got us a rental while repairs were being done.
The last one, my wife was hit from behind by two idiots on crotch rockets. The first guy passed my wife and cut her off. While cutting in, he lost control and spilled in front of her. To avoid running him over, my wife hit her brakes. About that time, the second guy decided to accelerate. Well he hit my wife from behind, flipped over the car and landed in front. Well USAA got the vehicle fixed, but when my wife went to a chiropractor, they denied payment due to duplicated services. Well that is what a chiropractor does. They don't just adjust you once and you are fixed...
Other than that I have been happy with USAA.
I just find that funny.... and at the bottom of the page a Auto Insurance Ad....
You do get what you pay for when you switch. 40 years would be worth something in my opinion...
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