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Military.com Forums Coast Guard Discussions Pay, Investing and Retirement Planning USAA Auto Insurance|
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New Member |
Just received my USAA uto insurance bill to day and noticed a monthly payment increase by around ten dollars. I called to ask them WTF and they said their was nothing I did to cause an increase and I was one of their top tier customers (whatever that is worth), the increase was due to a new way they were evealuating accounts and everybodys went up. So I pose the question, did everybodys go up? I would like to know before I go shopping around and tell them to pack sand for raising the rates on one of their "top tier" customers. Wonder how they treat the bottom tier.
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I intend to live forever. So far, so good. |
How long have you been with them? What makes you, or makes you think, you are a "top tier" customer?
Wray..  |
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Re-read the post. The poster said USAA claimed that he/she is a "top tier" customer. |
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I intend to live forever. So far, so good. |
OH, sorry, my mistake.... thanks for pointing that out... still wonder what that means? Any ideas?
Wray.. |
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I'm with ya... What exactly makes a "top tier" customer??
I have USAA and my insurance seems to keep dropping  //10 yr USAA customer ponders |
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New Member |
Been with them about 12 years, and never heard of top tier customer. One reason I stay with them is the rebate they give back every year. Never touched it aand don't even want to know about it. Hope to be suprised one day with a little chunk of change.
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Member |
Top Tier probably means you've never filed a claim
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USAA and other insurance company's also use your credit score now to evaluate your level of risk, which means a low credit score = higher risk = higher premiums. Reason number 12 on why to work your hardest to maintain a good credit score (above 700 gets better mortgage deals, not sure if that's the magic number for insurance). Whether or not you have ever filed a claim (auto or homeowners ... ever) goes into the mix too.
In the big scheme of things, unless you have a huge claim it's best to try and 'eat it' if you can do the repair or majority of the repair on your own. You can call your insurance company and talk to them about a claim you are considering. It doesn't count against you unless you file the claim and they pay out. --Jim Life is good! |
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I belive Top Tier means you bring business to them besides auto insurance (e.g. homeowner issurance, banking, credit card, stocks, life insurance, supplemental health insurance, shopping, etc.). Basically, you use all of their services.
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New Member |
Nope, only have auto insurance.
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New Member |
It is time to shop here in Massachusetts for a new company. I have had USAA for about 12 years and overall it has been very good. I did have one tiny accident when I got broadsided and was hit amidship in my Ford Ranger by a caravan causing a roll over totaling the vehicle. It was my fault taking a left, I never saw the vehicle coming in a two lane highway with lots of traffic impeding my vision.
Due to the accident two years ago my insurance jumped a good 25 percent. First claim in twelve years and no moving violations. In MA this goes against your rting for a six year period and all rates in MA are set by the state. They have just changed policy where companies can be competative and they are coming out with deals like a Black Friday flyer in the paper with the average savings around 8 percent and some companies willing to knock the six year bad driver status to three year. It kills me that these companies can get away blasting you for a single accident for six years due to MA Dept of Insurance Regs. The rates here are ridiculous and folks wonder why it is the only state in the nation that had a drop in it's census. I do like the way USAA spreads out their payments and offers options, they are good to work with but once again the Insurance companies are some of the richest in the nation. |
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Member |
Then I have NO idea. I have been w/ USAA since I was in OCS (1990) and for some time I used GEICO. But when I bought my next car after OCS, it was convenient to have my car payment (since financed w/ them) and my car insurance, both deducted directly from the same checkbook w/o worries. Yes, I know, I could have done the same w/ anyone else. But in the event of an accident or thefts in which the car is totalled or gone, the one shop concept is very convenient. Not that it happened, but let's face it, car accidents and thefts are like a computer (Windows) crashing...it's not IF it crashes, but WHEN it crashes.
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From what I understand after I called them about the SSA, you won't see a dime of it until AFTER you cancel your policy and then they will send it to you after 6 months. Funny how I spoke with someone prior to my becoming a member and they mentioned they received a rebate check once a year. I've never received that, it goes into the SSA. Got a bit over $500 in it. When I was with State Farm, I did receive a rebate check once a year. Oh well. |
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New Member |
Orginally I though I would only get the money after I cancelled, but the person I spoke with asked me if I wanted to open an banking account with them and they would transfer the sum into that. I then askded them if I could transfer it into my own account and she said sure, but only at the end of the year when they issue rebates, not any other time of the year.
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I'll give them a call on that since I received an email mentioning the same thing.
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What USAA plans to do is all policy holders who have a SSA with them (basically, everyone) will receive a "rebate" as determined by USAA's board which meets in the next week.
Your rebate is a percentage (about 4%) of what you have in your SSA. I have about 507 so somewheres, I'll get about 21-21 bucks. I can go to McDonalds!! |
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The payout from the SSA is according to how the year went for USAA. I usually get 30 or 40 bucks a year when they do pay out. 9 or 10 years ago I got over $100. And you are right, you get it all back after you've been cancelled for 6 months. I also think you get it back once you turn 70, but I can't be sure about it. Do your homework before you go back to State Farm. This sort of thing changes industry-wide, and they may well have pulled back on their rebates too. Do you know if it is payable to beneficiaries? --Jim Life is good! |
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I won't change or drop USAA and go back to State Farm.
USAA explains everything about the new procedure (actually, doing what other insurance companies already do). I was told that after being a member for 40 years (owch), I would get a larger percentage back (whooo hooo! going to Wendy's!). |
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You were on the Big D also out of PC? Was onboard right out of RM school in Nov 83. Had to meet her at Benders Bicycle Shop in Mobile.
Shame they changed a great patch to a lame a$$ one. |
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Military.com Forums Coast Guard Discussions Pay, Investing and Retirement Planning USAA Auto Insurance
